i am stumped. i have granted all rights to a group and all rights to a
user belonging to that group within the queue and when i log in as
that user there is no place to modify the group or the queue. where do
i go?
i did this in:
configuration -> groups -> groupname -> group rights
configuration -> groups -> groupname -> user rights
configuration -> queue -> queuename -> group rights
configuration -> queue -> queuename -> user rights
when i log in as a super user, i can click on configuration and modify
what i need but when i log in as another user that is not a super
user, i do not know where i can modify the group or queue. the manual
states that i should be able to modify queue/group when i grant the
rights which i did.
any help is greatly appreciated.
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