I "Solved while writing" this, it seems I had to restart Apache? Or did I simply not wait long enough before refreshing the ticket display page?
-- I'm trying to get the Resolve link on a ticket's page to send a reply rather than a comment, just like ResolveSendsReply on the wiki says: http://wiki.bestpractical.com/view/ResolveSendsReply I feel I'm missing a step. 1. (essentally) Install RT into /opt/rt3 2. cd /opt/rt3/local/html 3. mkdir -p Callbacks/local/Ticket/Elements/Tabs - Callbacks doesn't exist 4. vi Callbacks/local/Ticket/Elements/Tabs/Default paste in: <%init> # Change the "Resolve" link to reply instead of comment by default. { my $resolved = loc 'Resolve'; while (my ($k, $v) = each %$actions) { if ($v->{title} eq $resolved) { $v->{path} =~ s/Comment/Respond/; } } } </%init> <%args> $actions => undef </%args> Save and exit. refresh the ticket page, but I don't see a change. Solved it, it seems I had to restart Apache? Brian _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
