On Jul 9, 2007, at 10:06 AM, Gary Oberbrunner wrote:

Hi folks -- is there a hook to filter or process the ticket history texts (email bodies) when they're displayed? We'd like to turn certain pieces of
text (identified by regex) into html links.

You should be able to use the ModifyDisplay callback in
Tickets/Elements/ShowTransaction to do this.

If you already have html mail, you can turn on PreferRichText
in your config

-kevin

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