Hi,
I've searched the message archives and found someone else mentioning this
problem, but found no solution.
Basically, in both RT 3.6.1 and 3.6.4, when I am seeing the following problem:
1. Sometimes menu bars across the top "jump" down a line or two when I move my
mouse over them.
This happens in IE 6 and IE 7, but not firefox
2. On the "RT At a glance" page (and not really any others off the top of my
head) The right-hand border
of the boxes (plus 1/2 a character) is chopped off (no moving the scroll
bar to the side either)
This happens in IE 6 and IE 6, but not firefox
and
3. (This is where this problem really affects me) - I created a custom field
that was a combo-box
I have created the box with anywhere between 1 and 7 entries, and still
have the problem -
when going to the ticket to edit the drop-down, the drop-down does not
appear. I can "highlight"
around the box, I can type text into the white-space where the box should
be and even save
what I type - but no drop-down capabilities (so no choosing) - the funny
thing is - to create
the custom field, I use a combo-box on the create a custom field page, so I
know that the actual
javascript code and my browser work with it.
Again -- This happens in IE 6 and IE 7, but not firefox
Nearest I can tell, this may be a problem with the way IE parses older CSS,
which is why I upgraded
my RT to 3.6.4, but this didn't fix it.
I really wouldn't care if it was just #1 and #2, but #3 is really going to have
a huge impact if i can't implement the combo-box.
I will be more than happy to gather any required information in order to
assist in figuring this out.
Thanks,
Jeff
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