At Wednesday 7/11/2007 01:07 PM, Jeff Stark wrote:
Excellent!  Had no idea...you are correct, it is Oracle Connectivity
that is causing the issue.

Any ideas how I solve this?  I used the priority escalation script as a
template.

/etc/cron.hourly/RT-DemotePremier.cron:

Unable to load DBIx::SearchBuilder database handle for 'Oracle'.
Perhaps you've picked an invalid database type or spelled it
incorrectly.
Can't load
'/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi/auto/DBD/Orac
le/Oracle.so' for module DBD::Oracle: libclntsh.so.10.1: cannot open
shared obje
ct file: No such file or directory at
/usr/lib/perl5/5.8.5/i386-linux-thread-mul
ti/DynaLoader.pm line 230.
 at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle/Oracle.pm
line 6
Compilation failed in require at
/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuild
er/Handle/Oracle.pm line 6.
BEGIN failed--compilation aborted at
/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchB
uilder/Handle/Oracle.pm line 6.
Compilation failed in require at (eval 207) line 1.
BEGIN failed--compilation aborted at (eval 207) line 1.
Compilation failed in require at /opt/rt3/lib/RT.pm line 201.


Another guess - do you have LD_LIBRARY_PATH defined? I think $ORACLE_HOME/lib should be included in this path.

Steve

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