Hi Forrest,
At 05:50 AM 7/12/2007, Forrest Blount wrote:
I think you're going wrong in your custom condition. The Transactions
table doesn't have a subject field...
I think what you want is more like:
return($self->TransactionObj->Field eq "Subject" &&
$self->TransactionObj->NewValue eq "HMPF");
The Transaction table of the database does not have a Subject field, but
$self->TransactionObj->Subject() is a method that returns the subject from
the transaction. The conditions I gave in my original post will work if
the typos that were added are removed.
Thomas Hecker wrote:
But it still does not work. Here is what i did:
Custom condition:
my $Transaction = $self->TransactionObj;
return $Transaction->$Transaction->Subject ='HMPF';
Typo here. Should be:
return $Transaction->Type eq 'Correspond' && $Transaction->Subject =~ /HMPF/;
Regards,
Gene
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
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