Re: [rt-users] Configuring Apache for RT

[Benjamin Weser]

First I had a lot of trouble installing RT from source too. (On OpenSuSE10.2). It worked for me like the Gobnat's "diary" at http://wiki.bestpractical.com/view/OpenSuSE101InstallGuide. That happened to me as I tried to evaluate RT on my working computer. Later I installed it again on a server in our LAN without any possibility for internet and the usage of yast or cpan or whatever. Was a little bit annoying with all those perl dependencies, I bet I downloaded at least 50 and installed them seperately. I needed a whole morning until I was done with perl. On the other hand I just took mandatory packages and absolutely no optional. Seems this saved me a lot of trouble which happened like in the above mentioned "diary". So my recommendation is to try to install RT from source and do not install any optional packages from perl. btw: Like Gobnat I didn't get FCGI to work on OpenSuSE10.2 but mod_perl works just fine. To come back to topic: I didn't change much in the default apache configuration. Just added mod_perl and mod_php5 and set up some variables and my vhosts.conf and it worked well since then. I've spent much more time on configuring RT with all its rights etc and I bet I'm not done yet ;) [EMAIL PROTECTED] schrieb: Choose the method you prefer, but I would at least try. Other than Apache and either mod_perl or some flavor of a FastCGI module, your only dependencies are Perl modules. Install the CPAN installer and use the 'make fixdeps' option within the RT source code to install what it can. Then install the rest of the rest of the modules via yum. Finally, the few that possibly don't install, get the source from CPAN and manually install those last few Perl modules. At this point, you're basically done. You at least need to read the documentation on RT's website to know how to configure Apache as well as the RT_SiteConfig.pm file. Almost nothing you install (Apache, Postfix, etc) via yum is going to work with the default config files - you must read and understand the documentation and make the changes necessary - this goes for RT as well. Lastly, you should download the RT source, gunzip, untar, etc, read the docs, do a './configure' and then do 'make testdeps' to see if you are missing any dependencies that should have been installed during the yum install of RT. At least that will tell you if you are missing anything. If you are unwilling to do this, that's fine, but the help you receive on this site is going to be limited. James Moseley John Oliver <[EMAIL PROTECTED] ver.net> To Sent by: rt-users@lists.bestpractical.com rt-users-bounces@ cc lists.bestpractic al.com Subject Re: [rt-users] Configuring Apache for RT 07/17/2007 06:07 PM On Tue, Jul 17, 2007 at 04:36:26PM -0500, [EMAIL PROTECTED] wrote: You state starting apache still fails... I assume you did do the following: yum install mod_fcgid Yes. Honestly, I would uninstall the RT3 RPM and install RT from source. Documentation is fairly straightforward. Not an option. I wasted a week trying to resolve an endless string of dependencies and was never able to get anywhere close to where I am now. The fact that there are RPMs available in the yum repositories is more likely to mean that someone has been able to make them work, rather than someone is just a sadistic bastard. I just wish they had bothered to document the process. -- *********************************************************************** * John Oliver http://www.john-oliver.net/ * * * *********************************************************************** _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- OSP Dresden Benjamin Weser +49 351 49723 102 [EMAIL PROTECTED]

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