Have you checked
Set($UseFriendlyFromLine ,
In the RT_Config file:
# By default, RT sets the outgoing mail's "From:" header to
# "SenderName via RT". Setting this option to 0 disables it.
Set($UseFriendlyFromLine , 1);
Regards;
Roy
[EMAIL PROTECTED] wrote:
Downgrade to RT 3.7.5 we benn used for a cpl of month's without
problems and the same issue is present.
Maybe some RT_Siteconfig mismatch?
Are we the only one who ever experience this?
All thoughts will be welcome, getting desperate in here!!
Thanks.
Seb.-
On 7/25/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
When Requestors replies to tickets, the email sent to the Owner does
not show address in "From" field.
Ex. "[EMAIL PROTECTED] via RT" shows " via RT".
Any clue?
Running RT 3.7.13
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Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
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Buy a copy at http://rtbook.bestpractical.com
