Re: [rt-users] Error writing to rt.log

Wed, 01 Aug 2007 10:00:36 -0700 


On Aug 1, 2007, at 12:56 PM, Mathew Snyder wrote:
I just cleared out a 35GB rt.log file. Now, people are getting intermittent errors: 

Is the file in fact writable? Have you stopped and started your server?




System error

error:   Cannot write to '/usr/local/rt-3.6.1/var/log/rt.log': at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.
        
context:        
...             
120:     }      
121:     else   
122:     {      
123:     $fh = $self->{fh};  
124:     print $fh $p{message}  
125:     or die "Cannot write to '$self->{filename}': $!"; 
126:     }      
127:     }      
128:            
...             
code stack:
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74
/usr/local/rt-3.6.1/lib/RT/Interface/Web.pm:1637
/usr/local/rt-3.6.1/share/html/Search/Build.html:227
/usr/local/rt-3.6.1/share/html/autohandler:279
        
raw error































Cannot write to '/usr/local/rt-3.6.1/var/log/rt.log':  at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.
Trace begun at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ Exceptions.pm 
line 129

HTML::Mason::Exceptions::rethrow_exception('Cannot write to
\'/usr/local/rt-3.6.1/var/log/rt.log\':  at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.^J')
called at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124
Log::Dispatch::File::log_message('Log::Dispatch::File=HASH (0xa7e6a64)', 
'level', 'warning', 'name', 'rtlog', 'message', '[Wed Aug  1 16:27:01
2007] [warning]: Use of uninitialized value in pattern match (m//) at
/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 1637.
(/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm:1637)^J') called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm line 41

Log::Dispatch::Output::log(undef, 'level', 'warning', 'name', 'rtlog',
'message', 'Use of uninitialized value in pattern match (m//) at
/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 1637.^J') called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 95

Log::Dispatch::_log_to('Log::Dispatch=HASH(0xa68d768)', 'level',
'warning', 'name', 'rtlog', 'message', 'Use of uninitialized value in
pattern match (m//) at /usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 
1637.^J') called at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm
line 74

Log::Dispatch::log(undef, 'level', 'warning', 'message', 'Use of
uninitialized value in pattern match (m//) at
/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 1637.^J') called at
/usr/local/rt-3.6.1/lib/RT/Interface/Web.pm line 1637

HTML::Mason::Commands::_parse_saved_search(undef) called at
/usr/local/rt-3.6.1/share/html/Search/Build.html line 227

HTML::Mason::Commands::__ANON__('Order', 'ASC|ASC|ASC|ASC', 'Query', '
Owner = \'ltesterman\' AND Status = \'open\'', 'Rows', 50, 'OrderBy',
'id|||', 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Page', 1, 'Rows', 50, 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Query', ' Owner = \'ltesterman\' AND Status = \'open\'',
'Page', 1, 'Order', 'ASC|ASC|ASC|ASC', 'OrderBy', 'id|||') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH (0xab 
e62d0)', 'Order', 'ASC|ASC|ASC|ASC', 'Query', ' Owner = \'ltesterman\'
AND Status = \'open\'', 'Rows', 50, 'OrderBy', 'id|||', 'Format', '\'
<b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Page', 1, 'Rows', 50, 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Query', ' Owner = \'ltesterman\' AND Status = \'open\'',
'Page', 1, 'Order', 'ASC|ASC|ASC|ASC', 'OrderBy', 'id|||') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251

eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef, 'Order', 'ASC|ASC|ASC|ASC',
'Query', ' Owner = \'ltesterman\' AND Status = \'open\'', 'Rows', 50,
'OrderBy', 'id|||', 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Page', 1, 'Rows', 50, 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Query', ' Owner = \'ltesterman\' AND Status = \'open\'',
'Page', 1, 'Order', 'ASC|ASC|ASC|ASC', 'OrderBy', 'id|||') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 914
HTML::Mason::Request::call_next ('HTML::Mason::Request::ApacheHandler=HAS 
H(0xb1221f4)', 'Rows', 50, 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Query', ' Owner = \'ltesterman\' AND Status = \'open\'',
'Page', 1, 'Order', 'ASC|ASC|ASC|ASC', 'OrderBy', 'id|||') called at
/usr/local/rt-3.6.1/share/html/autohandler line 279

HTML::Mason::Commands::__ANON__('Order', 'ASC|ASC|ASC|ASC', 'Query', '
Owner = \'ltesterman\' AND Status = \'open\'', 'Rows', 50, 'OrderBy',
'id|||', 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Page', 1) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH (0xa8 
90a08)', 'Order', 'ASC|ASC|ASC|ASC', 'Query', ' Owner = \'ltesterman\'
AND Status = \'open\'', 'Rows', 50, 'OrderBy', 'id|||', 'Format', '\'
<b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Page', 1) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1246

eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef, undef, 'Order',
'ASC|ASC|ASC|ASC', 'Query', ' Owner = \'ltesterman\' AND Status =
\'open\'', 'Rows', 50, 'OrderBy', 'id|||', 'Format', '\'   <b><a
href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#\',^J \'<b><a href="/Ticket/Display.html?id=__id__">__Subject__</a></b>/ TITLE:Subject\ ',^J\'__Status__\',^J\'__QueueName__\',^J\'__OwnerName__\',^J \'__Priorit y__\',^J\'__NEWLINE__\',^J\'\',^J\'<small>__Requestors__</small> \',^J\'< small>__CreatedRelative__</small>\',^J\'<small>__ToldRelative__</ small>\ ',^J\'<small>__LastUpdatedRelative__</small>\',^J \'<small>__TimeLeft__</ 
small>\'', 'Page', 1) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 459

eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 459

eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 411
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH (0xb 
1221f4)') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec ('HTML::Mason::Request::ApacheH 
andler=HASH(0xb1221f4)') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826
HTML::Mason::ApacheHandler::handle_request ('HTML::Mason::ApacheHandler=H 
ASH(0x8c77308)', 'Apache2::RequestRec=SCALAR(0xb20d680)') called at
/usr/local/rt-3.6.1/bin/webmux.pl line 123

eval {...} at /usr/local/rt-3.6.1/bin/webmux.pl line 123
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb20d680)') called at -e 
line 0

eval {...} at -e line 0


Any thoughts?
Mathew
--
Keep up with me and what I'm up to: http://theillien.blogspot.com
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