I was wondering if someone could shed some light on my little problem.

I have rt running on machine A with 45k tickets in production use.  I
thought I would do a couple of test upgrades on machine B.  A is
running Apache1.x, mysql4,redhat7.2, rt 3.0.7 . B is Apache2+mod_perl,
mysql5,CentOS4.4, RT3.6.4 perl5.8.8.

I followed the upgrade instructions and ran the schema/acl/insert
updates for each version, deleted Mason/obj (if there was data).

I still get the following messages when I click on a ticket.  I also
get the second error message if I click on 'basic'.   Apart from this,
everything seems to work, I even get the history if I click on
history.

Thanks very muchly for any light shedders out there...

-Kristian




(Message when i click on a ticket)
error:          RT::Queue::TicketCustomFields Unimplemented in
HTML::Mason::Commands.
(/opt/rt3/share/html/Ticket/Elements/ShowSummary line 57)
context:        
...     
492:    else {
493:    my ( $package, $filename, $line );
494:    ( $package, $filename, $line ) = caller;
495:    
496:    die "$AUTOLOAD Unimplemented in $package. ($filename line $line) \n";
497:    }
498:    
499:    }
500:    
...     
code stack:     /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Record.pm:496
/opt/rt3/share/html/Ticket/Elements/ShowSummary:57
/opt/rt3/share/html/Ticket/Display.html:58
/opt/rt3/share/html/Widgets/TitleBox:51
/opt/rt3/share/html/Ticket/Display.html:59
/opt/rt3/share/html/autohandler:291

(message when I click on basic)
error:          RT::Queue::TicketCustomFields Unimplemented in
HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Modify.html line
67)
context:        
...     
492:    else {
493:    my ( $package, $filename, $line );
494:    ( $package, $filename, $line ) = caller;
495:    
496:    die "$AUTOLOAD Unimplemented in $package. ($filename line $line) \n";
497:    }
498:    
499:    }
500:    
...     
code stack:     /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Record.pm:496
/opt/rt3/share/html/Ticket/Modify.html:67
/opt/rt3/share/html/autohandler:291
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