When we migrated from 3.2.x to 3.6.1 I cleared out roughly 15,000 users created by spam and a comparable number of tickets. I now have in place a script which does this automatically and, considering we get about 100-150 emails a day which are deemed to be spam, this leaves us with quite a few holes in our database.
I was looking into optimization to clean things up a bit but read that doing so might require rebuilding indexes. As the indexes are created when the database is built at installation, I don't think it would be wise for me to run an optimization which will leave me lacking these key items. Does anyone have any insight as to whether or not optimization will mess with things too much? Thanks Mathew -- Keep up with me and what I'm up to: http://theillien.blogspot.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
