Looks like your Tickets mysql table is missing (or doesn't have the right permissions). Is this a new install? If so, you might want to reinitialize your database.
James Moseley "Tamer Tayea" <[EMAIL PROTECTED] ytouch.com> To Sent by: "Tamer Tayea" rt-users-bounces@ <[EMAIL PROTECTED]>, lists.bestpractic <RT-Users@lists.bestpractical.com> al.com cc Subject 08/16/2007 01:31 RE: [rt-users] Issue with RT system PM Another error , I believe both errors are due to same reason .. This error gets logged in the rt.log when somebody tries to connect to RT system. Any Idea what may be the problem.. Thanks [Thu Aug 16 14:52:35 2007] [crit]: Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756) [Thu Aug 16 14:52:36 2007] [error]: Create failed: 0 / 0 / Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:762) [Thu Aug 16 14:52:36 2007] [crit]: Couldn't create a ticket: Internal Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue, Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved, Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)'Can't open file: 'Tickets.MYI' (errno: 145) (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:590) [Thu Aug 16 14:52:36 2007] [crit]: Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756) [Thu Aug 16 14:52:36 2007] [error]: Create failed: 0 / 0 / Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:762) [Thu Aug 16 14:52:39 2007] [crit]: Couldn't create a ticket: Internal Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue, Creator, Owner, Started, Type, LastUpdatedBy, Resolved, Starts, Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)'Can't open file: 'Tickets.MYI' (errno: 145) (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:590) [Thu Aug 16 14:52:39 2007] [crit]: Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756) [Thu Aug 16 14:52:39 2007] [error]: Create failed: 0 / 0 / Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:762) [Thu Aug 16 14:52:40 2007] [crit]: Couldn't create a ticket: Internal Error: Couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue, Creator, Owner, LastUpdatedBy, Started, Type, Starts, Resolved, Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)'Can't open file: 'Tickets.MYI' (errno: 145) (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:590) [Thu Aug 16 14:52:40 2007] [crit]: Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:756) [Thu Aug 16 14:52:40 2007] [error]: Create failed: 0 / 0 / Ticket could not be created due to an internal error (/usr/local/rt3/lib/RT/Interface/Email.pm:762) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com