Can anyone direct me to a patch for RT 3.6.1 that will stop the RT at a glance page from counting tickets in other queues from being counted towards the "X newest unowned tickets" ?
I have 3 queues a user has permissions to 2 of them but the tickets from the 3rd queue are counted in the "X newest unowned tickets" field. So it says something like 43 tickets found but only 3 show up. I greatly appreciate any help. Cheers, Liam _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
