3. Have your NotifySysadmins template send the notification e-mail
to the RT SysAdmins group. Something like this:
To: {
my $group = RT::Group->new( $RT::SystemUser );
$group->LoadUserDefinedGroup("SysAdmins");
$OUT = $group->MemberEmailAddressesAsString; }
Ah, this was the key piece of the RT API I hadn't grokked yet.
Perfect. Thanks!!
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