And files? Btw, if you restart, whats the first entry at the log? Torsten
-----Original Message----- From: Tamer Tayea <[EMAIL PROTECTED]> To: Ham MI-ID, Torsten Brumm; rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Wed Sep 12 22:40:50 2007 Subject: RE: RE: [rt-users] issues starting RT I looked at /usr/lib/perl5 , all folders/subfolders are owned by root. Permission 755 From: Ham MI-ID, Torsten Brumm [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 12, 2007 4:31 PM To: Tamer Tayea; rt-users@lists.bestpractical.com Subject: AW: RE: [rt-users] issues starting RT Hi tamer Check the permissions of the installed perl modules i bet the have 770 onwed by root. Apache can't access them. Torsten -----Original Message----- From: [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com> Sent: Wed Sep 12 22:18:06 2007 Subject: RE: [rt-users] issues starting RT Hi Guys, I have a setup RHEL 4.5 ES/ Oracle XE/RT 3.6.4 .. I am getting this error starting the httpd daemon. Any ideas would be great.. Thanks Tamer [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 second s given 3 attempts, its restart interval has been backed off to 600 seconds [Wed Sep 12 15:13:51 2007] [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" restarted DBI connect('rt3','root',...) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106 Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /opt/rt3/lib/RT.pm line 220
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