Right now I'm working with a clean database with no actual users and logging in as root. That said, I've added all rights necessary for modifying and seeing tickets to the Everyone group. I can see tickets which I've created directly in the target queue. Just not those created by the automated process.
Mathew Keep up with my goings on at http://theillien.blogspot.com Roy El-Hames wrote: > Matthew; > Have you looked at the permissions you have on that queue, do you have > Show Ticket right .. > Roy > > Mathew wrote: >> Does anyone have any thoughts on this? >> >> Keep up with my goings on at http://theillien.blogspot.com >> >> Mathew wrote: >> >>> I've applied the approval creation explanations on the wiki to an >>> auto-child ticket creation. However, the child tickets don't appear in >>> the queue I've set them to. Looking in the database, I see that the >>> tickets do exists and they are in the queue they are supposed to be in >>> but they aren't in the GUI. Anyone know what I should be looking at to >>> resolve this? >>> >>> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
