I think this happens when your db tables are not type INNODB. Perhaps someone can correct me (as often seems to happen) if I am wrong.
Adam Savage wrote: > > Hello – I recently just upgraded from version 3.0.10 to 3.6.3.. I > migrated to a new server – moved the database over – did all the > schema/content/acl updates needed for each revision – and the problem > is whenever I click on Comment or Reply it will create an entry in the > ticket when I clicked on the links “comment” or “reply” – without > typing anything in yet and submitting. Once I do submit it will create > another entry in the ticket with the actual submission information but > it will list an extra empty “comment added” or “correspondence added” > entry directly above the new entry.. > > > > Any ideas? > > > > Thanks, > > > > Adam > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
