Definitely helped. Thanks. New but, unimportant, question now. When I add it to the display, it is given a header that says "id". I remember before I lost there wasn't any header. I've tried using a blank space in the Title field when adding it to the display column but it didn't help. Any suggestions for this?
Keep up with me and what I'm up to: http://theillien.blogspot.com Pawel Weglewski wrote: > In order to restore the Take link You have to edit > share/html/Search/Elements/BuildFormatString file and add loc(Take) to > the @fields array. After doing this simply restart apache and edit > settings of the 10 Newest Unowned Tickets. There will be a take option > to add (remember to add it as a take link). > Hope this helps. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
