Hi everyone,
I've got a template that notifies certain techs when a ticket is created that
might pertain to their area. In the template I try to quote from the initial
request with this little snippet:
{$Ticket->Transactions->First->Content()}
This works fine except for one of our staff members who attaches her vcard to
all of her emails. This bit of perl is printing her vcard in the email instead
of the original text of her message. Any idea how I can have this template
ignore the vcard?
-Tim
--
Tim Wilson, Director of Technology
Buffalo-Hanover-Montrose Schools
214 1st Ave NE Buffalo, MN 55313
ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us
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