Thank you, I will try the solutions.
Regards,
Fernando.
Sean wrote:
All,
I implemented the attached report generator, and it works great with one
exception.
I would like to be able to see which tickets do not have a value in that custom
field. Meaning, the page shows a count of how many tickets have value x, and
value y in that custom field, I would like an additional count of how many have
not set something in that custom field and after a few hours, I still cant
figure out how to do it so I thought I would ask. I have reattched the file for
convienience.
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