Thank you, I will try the solutions.

Regards,
Fernando.

Sean wrote:
All,

I implemented the attached report generator, and it works great with one 
exception.
I would like to be able to see which tickets do not have a value in that custom 
field. Meaning, the page shows a count of how many tickets have value x, and 
value y in that custom field, I would like an additional count of how many have 
not set something in that custom field and after a few hours, I still cant 
figure out how to do it so I thought I would ask. I have reattched the file for 
convienience.


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