Dummy cerberus,
What are you trying to do? By and large, privileges are reserved for
privileged users, therefore an un-privileged user cannot be granted
rights nor added to a group that has rights. They are already in a group
called "Unprivileged Users" and some rights can be granted to them
globally or on a queue basis, like creating tickets, seeing tickets in a
queue, etc. as far as configuration is concerned, try granting that
right to a select few "privileged users", perhaps a group of specific
users on a global basis. Hope this helps.
Kenn
LBNL
On 9/24/2007 3:48 AM, Dummy cerberus wrote:
Sorry,
I found out that only privileged users can be made members of my
custom groups... but I don't want privileged users to be able to
Configure the system... can I disable access to "Configure" menu?
Best regards,
M.A.
On 9/24/07, Dummy cerberus <[EMAIL PROTECTED]> wrote:
Hello,
I-m using RT 3.6.4 with LDAP authentication and information against
Active Directory... the problem I found is that, when I go to
Config->Groups->Members, I cannot select users to add to the group...
I can only select two users: "root" (from DB) and "user1" (from
LDAP)... "user1" was marked as "privileged"... but the other users
from LDAP which are not privileged cannot be selected...
Best regards,
M.A.
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