I am currently experience a strange case where one of our users
sporadically does not receive e-mail replies on a ticket.
This is accompanied by the line "(Will not be sent mail)" after their
name when viewing the ticket.
This may be something obvious and I am just too tired to see it, but I
can't for the life of me figure out why this is the case.
Any suggestions would be appreciated. A Google search did not yield
much in the way of answers.
-- Chris
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