Thanks. I'll give that a try.
Keep up with my goings on at http://theillien.blogspot.com
Jacob Helwig wrote:
> Try changing:
>
> Custom Condition:
> if ($self->TransactionObj->Type eq "Create" && $self->TicketObj->Subject =~
> /^Patch Testing for\s?/){
>
> To:
>
> Custom Condition:
> if ($self->TransactionObj->Type eq "Create" && $self->TicketObj->Subject =~
> /^Patch Testing for\s?/ && $self->TicketObj->Subject !~ /Child$/){
>
>
> It looks like each child ticket matches your original condition, and the
> custom condition will match each of them, when it runs, creating new child
> tickets, etc, etc, etc. Just a thought.
>
>
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