Hello Terence, I see one way to do this and you need to create a new scrip. I can give you some hints but you'll have to write it by yourself.
- For Custom Condition you can look the <RT PATH>/lib/RT/Group_Overlay.pm You can use the HasMember value to check if a user is a member of a group. - For the Custom Action you have to use the <RT PATH>/lib/RT/Ticket_Overlay.pm. I'll suggest you to use the $self->TicketObj->DeleteWatcher Use the perldoc linux command to explore <RT PATH>/lib/RT/Ticket_Overlay.pm and <RT PATH>/lib/RT/Group_Overlay.pm Use the wiki (http://wiki.bestpractical.com/view/Contributions) to help you to write your scrip. Good luck! -- Iounes GARDON www.mikrosimage.fr _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
