Hi,
My configuration:
Centos 4.4
Perl 5.8.5 installed from CPAN
RT- 3.6.5
Apache 2.0.52
Problem:
I can create an auto generated ticket in RT through an email. But when I
open the ticket the page is crashed. I have configured everything properly
but still facing the problem, Can anyone suggest me the solution to this
problem?
I got the below crash or error that occurs when the ticket is opened.
System error
error:
could not find component for initial path '/:80/Ticket/Display.html'
(component roots are: '/opt/rt3/local/html', '/opt/rt3/share/html')
context:
...
206:
$self->{out_method} = sub { $$bufref .= $_[0] };
207:
}
208:
$self->{use_internal_component_caches} =
209:
$self->{interp}->use_internal_component_caches;
210:
$self->_initialize;
211:
212:
return $self;
213:
}
214:
...
code stack:
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:210
/usr/lib/perl5/vendor_perl/5.8.5/Class/Container.pm:275
/usr/lib/perl5/vendor_perl/5.8.5/Class/Container.pm:353
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:348
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:342
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:123
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:73
/opt/rt3/bin/mason_handler.fcgi:78
raw error <http://192.168.20.147/:80/Ticket/Display.html?id=28#raw#raw>
Thanks!!
With Regards,
Krishna Prasad
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