Hi David, The link that Jose posted is pretty similar to what I used to hook into our ActiveDirectory on Win2k3 server here.
I did make these changes to get it to work however. The Doc I read 12 months ago said to filter on sAMAccountName, that didn't work for me. #Set($LdapFilter, '(objectclass=sAMAccountName)'); Set($LdapFilter, '(objectclass=*)'); Getting the Set($LdapBase, ''); right can be a challenge, use ldapsearch on linux to walk your AD server, it will also confirm that your Set($LdapUser) is setup correctly. That you have to be sure of, we've had our LdapUser expire on the AD server and it locked everyone out of RT because it couldn't bind. Unlike the link instructions, I do have SSL turned on, worked for me. # These turn on SSL for LDAP Set($LdapTLS, 0); Set($LdapSSLVersion, 3); - Scott _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com