We're having performance issues which I'm trying to nail down. One thing which I wonder might be the issue is the fact that the RT database is configured to use InnoDB but the my.cnf file has all InnoDB-related options commented out.
I've uncommented these on our development server without issue. I'm able to log in and see everything that I was able to see before. However, when doing so on our production database I am only able to see the self-service page. The development server has a different queue/rights/groups layout but I don't know how that can have an affect. The only thing I can think of is that the InnoDB engine is seeing a different database for some reason. Any thoughts? -- Keep up with me and what I'm up to: http://theillien.blogspot.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
