Ruslan
this is a copy of the line I put in RT_SiteConfig
Set($OldestTransactionsFirst, 1);
Do you see a syntax error in it?
regards
Oliver
On Fri, 26 Oct 2007, Ruslan Zakirov wrote:
Most probably you made a syntax mistake.
On 10/26/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
running RT 3.6.3 on linux.
I read http://wiki.bestpractical.com/view/ReverseHistoryOrder
Which desribes some patches that will change the Transaction history order
of tickets viewed on webpage.
I tried the first simple option described:
added line to RT_SiteConfig
Set($OldestTransactionsFirst, 1);
then cleared mason cache
restarted apache but the history still shows Oldest First.
Setting Set($OldestTransactionsFirst, 1); causes apache to fail to restart
with erros about file permissions ....strange.
So does anybody have a work around for RT 3.6.3 to do this.
--
thanks
Oliver
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--
Best regards, Ruslan.
--
Oliver Nash
Computer Systems Support Group
Department of Computer Science
University College Cork
Ireland
EMAIL:[EMAIL PROTECTED]
PHONE:+35321 4902972
_______________________________________________
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SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
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up to 20 percent off the price. This sale won't last long, so get in touch today.
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Community help: http://wiki.bestpractical.com
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