Hey Kris,

All of the html, images and javascript is loading correcting

I used firebug to peak at the HTTP headers. It looks like the "Location:" field 
is set to direct the browser to load the Display.html file to display the 
updated ticket. 

The ProxyPass and ProxyPassReverse options should be changing the response 
headers.

Below is the relevant parts of my apache config file.

Any help will be greatfully appricated.

Keith

RewriteEngine on
RewriteLog /var/log/httpd/rewrite.log
RewriteLogLevel 0
RewriteRule ^/$ https://rt.example.com/rt/ [R,L]
RewriteRule ^/rt$ https://10.0.0.1/rt/ [P,L]
RewriteRule ^/rt/(.*)$ https://10.0.0.1/rt/$1 [P,L]

ProxyRequests off
SSLProxyEngine on
<Location />
ProxyPass https://10.0.0.1/
ProxyPassReverse https://10.0.0.1/
</Location>



-----Original Message-----
From: Kris Boutilier [mailto:[EMAIL PROTECTED]
Sent: Mon 10/29/2007 11:38 AM
To: Schincke, Keith D. (JSC-IT)[MEI]
Cc: [email protected]
Subject: RE: [rt-users] Problem accessing RT located behind an apache proxy
 
Most likely you'll need to use something like mod_proxy_html to manipulate 
occurances of the private address within the body of the http stream. You could 
confirm this by using Wireshark to look at the contents of the http replies on 
both sides of the Apache server and see exactly where the offending addresses 
are being embedded.
 
mod_proxy_html is a perfect tool for doing in-line rewrites of javascript, css 
and other complexities generated by proxied web apps. See 
http://apache.webthing.com/mod_proxy_html/

Kris Boutilier
Information Services Coordinator
Sunshine Coast Regional District

________________________________

        From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
Schincke, Keith D. (JSC-IT)[MEI]
        Sent: Sunday, October 28, 2007 8:33 AM
        To: [email protected]
        Subject: [rt-users] Problem accessing RT located behind an apache proxy
        
        


        Hey Guys,
        
        I am having issues accessing parts of my RT installation while it is 
located behind an apache proxy.
        
        My configuration is:
          RT is installed on a server on a private network.
          Apache is installed on a server on the public network that will proxy 
with mod_rewrite access to the RT server.
        
        This configuration works great for most parts of the RT system. Tickets 
can be looked at. Users can be added.
        The problem occurs when a ticket or user is updated.
        
        When a ticket is updated, Update.html is called, the ticket is update 
and the browser is redirected to Display.html.
        
        The redirect is what is causing my problems. The application is tries 
to send the browser to the private IP address to load Display.html.
        
        Here is my configuration:
        Front end apache server:
        Centos 4.5
        httpd 2.0.52
        
        Here are the rewrite rules:
        <VirtualHost *:80>
           RewriteEngine on
           RewriteLog /var/log/httpd/rewrite.log
           RewriteLogLevel 2
           RewriteRule ^/$ http://10.0.0.1/rt [P,L]
           RewriteRule ^/(.*)$ http://10.0.0.1/$1 [P,L]
           ProxyPass / http://rt.example.com/
           ProxyPassReverse / http://rt.example.com/
        </VirtualHost>
        
        
        Backend server:
        Debian etch
        Aapche 2
        RT 3.6
        
        My $WebBaseURL is http://rt.example.com
        
        Any suggestions on what may be causing the rewrite to not work 
correctly?
        
        Thanks for any help,
        
        Keith 


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