>From what you've written, this isn't an RT problem. RT *is* sending emails, but the mail server appears to be having problems forwarding them on due to DNS issues.
The interesting thing is: (Name server: bbinslv.com: host not found) What are the contents of the /etc/resolv.conf file on the mail server? James Moseley "Evan M." <[EMAIL PROTECTED] .com> To Sent by: rt-users@lists.bestpractical.com rt-users-bounces@ cc lists.bestpractic al.com Subject [rt-users] RT not sending email 10/30/2007 07:19 AM RT is not sending email at all, not to the admins and not to the users. It was working fine 2 weeks ago, then it stopped sending mail. All the scrips are fine, to the best of my knowledge. I am not the person who set up RT so I'm a little in the dark here. The root mail log is receiving the mail but that's where the trail ends. I'll post the log shortly. We are running RT v3.6.3 and Fedora 6. I've tried just about everything I could find online and in this forum but none have helped so far. Any help would be greatly appreciated. Thanks in advance. ::Edit:: Here is the mail log: ----- The following addresses had permanent fatal errors ----- <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> ----- Transcript of session follows ----- 550 5.1.2 <[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>... Host unknown (Name server: bbinslv.com: host not found) --l9TFsESo012110.1193673254/bblvlinux.com Content-Type: message/delivery-status Reporting-MTA: dns; **linux.com Received-From-MTA: DNS; **linux.com Arrival-Date: Mon, 29 Oct 2007 11:54:14 -0400 Final-Recipient: RFC822; [EMAIL PROTECTED] Action: failed Status: 5.1.2 Remote-MTA: DNS; email.com Last-Attempt-Date: Mon, 29 Oct 2007 11:54:14 -0400 Final-Recipient: RFC822; [EMAIL PROTECTED] Action: failed Status: 5.1.2 Remote-MTA: DNS; email.com Last-Attempt-Date: Mon, 29 Oct 2007 11:54:14 -0400 Final-Recipient: RFC822; [EMAIL PROTECTED] Action: failed Status: 5.1.2 Remote-MTA: DNS; email.com Last-Attempt-Date: Mon, 29 Oct 2007 11:54:14 -0400 -- View this message in context: http://www.nabble.com/RT-not-sending-email-tf4712732.html#a13470901 Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com