Micah,

Actually, there are several ways to speed up searches without trying to fool around with searchbuilder. It works fine for us. If we have a search/query that takes too long, we look at any of the following:

     1) Does the SQL create any inefficient joins or links?
2) How is the DB set up? Are there ways to speed up the DB access using different pathways, etc. 3) Does the query look for data in a list/sequential fashion or does it use existing keys/indexes?
     4) Does the DB table need additional indexes?

Also, depending on the search, if you have too many privileges that are global in nature, that could also increase search time. You just have to evaluate the way you write queries with an experienced eye. Hope this helps.


Kenn
LBNL

On 10/29/2007 9:09 AM, Micah Gersten wrote:
I think it's a built in component, but I would like to know if there is a
way to tweak it to make searches faster.

Thank you,
Micah Gersten
onShore Networks
http://www.onshore.com
-----Original Message-----
From: Roy El-Hames [mailto:[EMAIL PROTECTED] Sent: Monday, October 29, 2007 11:07 AM
To: Micah Gersten
Cc: [email protected]
Subject: Re: [rt-users] What is searchbuilder

Can you use RT without it ???

Roy

Micah Gersten wrote:
My company is running an RT installation v. 3.6.0.

What is searchbuilder?  Can we use it to speed up RT searches?

Thank you,

Micah Gersten

onShore Networks


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