Ruslan Thankyou very much that worked ! I must confess my ignorance of Perl and also RT, how about an explanation of what that 1; did ?
thanks again. Olly On Tue, 30 Oct 2007, Ruslan Zakirov wrote:
add "1;" as the bottom most line in the config.
On 10/30/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
Thanks,Gianluca and others, I decided to retry one more time After I edit RT_SiteConfig with:- Set($OldestTransactionsFirst, '0'); When I restart apache it fails with this error in error_log: [Mon Oct 29 20:32:51 2007] [error] Couldn't load RT config file /opt/rt3/etc/RT_SiteConfig.pm as user root / group root.\nThe file is owned by user root and group rt.\nThis usually means that the user/group your webserver is running as cannot read the file.\nBe careful not to make the permissions on this file too liberal, because it contains database\npasswords. You may need to put the webserver user in the appropriate group (rt) or change\npermissions be able to run succesfully\n/opt/rt3/etc/RT_SiteConfig.pm did not return a true value at /opt/rt3/lib/RT.pm line 141.\nBEGIN failed--compilation aborted at /opt/rt3/bin/webmux.pl line 76.\nCompilation failed in require at (eval 2) line 1.\n [Mon Oct 29 20:32:51 2007] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server cshelp.ucc.ie:80, exiting... With Set($OldestTransactionsFirst, '1'); It starts without ant error: Mon Oct 29 20:34:46 2007] [notice] Apache/2.0.59 (Unix) mod_perl/2.0.3 Perl/v5.8.8 configured -- resuming normal operations Thats the problem. thanks Olly On Mon, 29 Oct 2007, Gianluca Cecchi wrote: > > Set($OldestTransactionsFirst, '0'); > is working fine for me too in 3.6.5... without modifing /opt/rt3/local/html/Ticket/Elements/ShowHistory > I didn't know at all about this option for transaction history screen rendering ... > > >> -----Messaggio originale----- >> Da: Roy El-Hames [mailto:[EMAIL PROTECTED] >> Inviato: lunedì 29 ottobre 2007 17.04 >> A: [EMAIL PROTECTED] >> Cc: Gianluca Cecchi; [email protected] >> Oggetto: Re: R: [rt-users] RT 3.6.3 Reverse History Order patch >> >> Olly; >> I am running 3.6.3 and newest transactions at the top, I have >> Set($OldestTransactionsFirst, '0'); working fine for me ... > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Oliver Nash Computer Systems Support Group Department of Computer Science University College Cork Ireland EMAIL:[EMAIL PROTECTED] PHONE:+35321 4902972 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
-- Best regards, Ruslan. -- Oliver Nash Computer Systems Support Group Department of Computer Science University College Cork Ireland EMAIL:[EMAIL PROTECTED] PHONE:+35321 4902972
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
