James,  - it was that ! The user tried to register 
a request and  RT has created an account for him as a watcher. Ad he he 
was not on the list of active users. Thank you very much.

Best regards

Mariusz







James Moseley <[EMAIL PROTECTED]>
Wysłane przez: [EMAIL PROTECTED]
2007-11-09 16:39
 
        Do:     Mariusz Stakowski <[EMAIL PROTECTED]>
        DW:     rt-users@lists.bestpractical.com, 
[EMAIL PROTECTED]
        Temat:  Re: [rt-users] e-mail address in use

When you search for users, make sure you check the inactive or disabled
users check box to include those users.


James Moseley




 
             Mariusz Stakowski 
             <[EMAIL PROTECTED] 
             m.pl>                                                      To 

             Sent by:                  rt-users@lists.bestpractical.com 
             rt-users-bounces@                                          cc 

             lists.bestpractic 
             al.com                                                Subject 

                                       [rt-users] e-mail address in use 
 
             11/09/2007 08:34 
             AM 
 
 
 





                                Hello list,

        RT 3.6.1 with Sendmail  under Slackware 11.

Some time ago I have created a number of users without any problem. Today 
a
new user tried to register a request. The request was refused which seems
to be OK - there was no account for him. But when I tried to create an
account for him,  I  got a message "e-mail address in use". I have checked
all the users created, but no one has that e-mail address. Then I tried to
create an account for other user, who haven't tried to send a request yet,
but again I was not able to do it. I've go the same message -  "e-mail
address in use".  Hown could I solve this problem ?

I would appreciate your help

Best regards

Mariusz


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