I have tried to upgrade through CPAN only, but it said that package is already updated. After some more googling i did
perl -MCPAN -e 'install "G/GB/GBARR/Scalar-List-Utils-1.18.tar.gz"' and it solves the problem of mail. But now i am facing another very strange problem. The autoreply greeting message that i am getting is very strange. In a mail the upper part contains greeting message with ticket id, and at the bottem another greeting mail written with some another ticket id that were never being created. Did you or anybody faced the same problem. Please suggest some thing to overcome from this problem. [EMAIL PROTECTED] wrote: On Mon, Nov 12, 2007 at 11:52:13AM +0000, bijayant kumar wrote: > Hello list, > > I was using RT on my production server successfully. We were not using RT > from sometime. We decided to use RT from today. Tickets are generating and > getting resolved, all things are working well except the email parts. No > email is going outside or coming to RT. In log i am seeing the error > > [error]: Scrip Prepare 9 died. - Undefined subroutine &Scalar::Util::weaken > called at /opt/rt3/lib/RT/Action/Generic.pm > > [error]: Scrip Prepare 10 died. - Undefined subroutine &Scalar::Util::weaken > called at /opt/rt3/lib/RT/Action/Generic.pm line 107 > > I gone through the archives and followed some answers like upgrading > scalar::utils. But this package is already updated. > > Please help me out. Operating system on which RT is installed is Centos-5. If i remember correctly, Centos is one of those distros that decided it was a good idea to default to the perl-only implementation of Scalar::Util, but you need the XS support for weaken. You say you've upgraded scalar::utils. Was that through CPAN? If so, did you make sure to answer yes to the XS question? J -- Jody Belka knew (at) pimb (dot) org _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Bijayant Kumar Send instant messages to your online friends http://uk.messenger.yahoo.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
