Hi there,
I'm currently setting up rights for the main users of of our RT installation.
On a run-through with one of them, they were confused and distracted by several
sections which we won't be using but are featured rather prominently on the
site.
These were:
* the "Reminder" section on Tickets
* the "New Watchers" section on the "People" tab of a Ticket
* The "Approval" link on the menu bar.
I'm hoping hiding these sections are as easy as removing certain rights for
those user groups, especially as we'd probably still like the sysadmin to have
the ability to add Watchers. Note that these ordinary users don't have the
Watch or WatchAsAdminCC rights, so it seems strange that they can add Watchers
(even themselves).
I dread hearing that the only answer is hiding those sections with CSS.
Christopher
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