I basically followed what suggested into this article:
http://www.msexchange.org/tutorials/MF015.html
creating a contact in exchange with an smtp e-mail address pointing to the rt
user mail configured on the rt server.
the exchange 2003 users send e-mails to this contact to open their tickets
Gianluca
________________________________
Da: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Per conto di Leke Fasola
Inviato: martedì 13 novembre 2007 7.37
A: rt-users@lists.bestpractical.com
Oggetto: [rt-users] How to Configure RT_MAILGATE with MS Exchange
Hello All,
I just completed installation of rt3 succesfully but I don't know how
to make it communicate with my MS exchange.
can somebody explain how to to make rt3 send/receive mail to/fro MS
exchange. Both rt3 and ms exchange servers are on the same LAN.
Thank you.
Leke
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch
today.
Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
