On Mon, Nov 19, 2007 at 07:51:23PM +0500, Asrai khn wrote: > Hi > > we are in the process of moving our rt from host host to another, for > testing purpose i have installed rt3 using 'yum' on fedora 7, we are > using the same mysql dbs from original (by taking dump) > > Everything looks fine just one problem, before in our rt setup > 'requestors' and owners do get emails but now if i create new ticket > or take ticket or 'reslove' one rt do not sent email to 'me' (owner, > requestor etc) > > Any idea what i am missing? >
It's a feature ;) Look at $NotifyActor in your RT configuration file (defaults is 0, i.e. no mail to Actor. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
