Hi Matt, which session handling you use? In your RT_SiteConfig.pm, have you commented out:
Set($WebSessionClass , 'Apache::Session::File'); ??? I had several problems if i use this (two webservers, load balanced, shared directory) so i switched to the normal and store the sessions inside the DB Torsten 2007/11/15, Matt Pounsett <[EMAIL PROTECTED]>: > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > > I've just set up RT 3.6.5 for testing with a copy of the current > database from our old 3.4.1 install, and ran the usual update scripts > on the new copy. > > The new version seems to have an issue with sessions timing out > unexpectedly, visible in Safari 2, Safari 3 and the current Firefox. > Basically, after logging in, one can click around constantly for > anywhere from a few seconds to a couple of minutes, but eventually > will be dumped back to the login screen. I've seen this both with > normal use and with frequent random clicking on links attempting to > generate the error. > > Has anyone else seen this behaviour? Any thoughts on what might be > causing it? My rt.log file is set to log at debug level, but nothing > at all shows up when this error occurs. > > Matt Pounsett > > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.6 (Darwin) > > iD8DBQFHPJtQmFeRJ0tjIxERAgpxAJ9gKIEmL7eJYvSmSqIUeKgHhLVfbQCgjj0Z > K8wAgMdyXZy6qM0Dfgd3gdU= > =I3xI > -----END PGP SIGNATURE----- > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll > take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.torsten-brumm.de
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
