Hi, Perhaps a somewhat odd question, but were is your public repository located?
Cheers, Met vriendelijke groet, Wouter van den Bergh, Customer Support Engineer 2nd Line Easynet Nederland B.V., http://www.easynet.nl Tel(Nationaal): 0800-6682937 Tel(Internationaal): +31 (0)20 798 98 80, Fax: +31 (0)20 798 98 05 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ruslan Zakirov Sent: woensdag 21 november 2007 21:16 To: Wouter van den Bergh Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] SLA timers? There is RT-Extension-SLA in our public repository. It's almost ready for production, but havn't got much testing, yet. It has pretty good documentation. On Nov 21, 2007 2:10 PM, Wouter van den Bergh <[EMAIL PROTECTED]> wrote: > > > > > Hi, > > > > I am wondering is its possible to create an SLA with for example 8 hours, > and that when some one creates a ticket, they select the SLA, and a timer > go's running with that ticket that shows how much time is left on working on > the ticket. Is this possible in RT, and if yes, is there some documentation > on this I can read about? > > > > Cheers, > > > > Met vriendelijke groet, > > > > Wouter van den Bergh, Customer Support Engineer 2nd Line > > Easynet Nederland B.V., http://www.easynet.nl > > Tel(Nationaal): 0800-6682937 Tel(Internationaal): +31 (0)20 798 98 80, Fax: > +31 (0)20 798 98 05 > > > > [EMAIL PROTECTED] > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com