Hello, I'm having trouble trying to get a bar chart to show for tickets which have a specific value for a custom field. As per the TicketSQL wiki on bestpratical.com, I'd edited the condition in the "Advanced" area to use CustomField.My_Custom_Fieldname = 'My Value' and then performed the search.
As expected, I got a list of tickets which had the given value for the given custom field. However, when I attempted to view the bar chart for the resultant data, giving CreatedDaily as group by condition, I get just a blank chart. I'm using RT 3.6.4. My custom field has an '_' in it. Is that the cause? Does RT 7 have chart support for custom fields? -- Thanks and Regards, Terence Monteiro. DeepRoot Linux, Ph: +91 (80) 4112 4784 / 85. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
