Hello,
As a novice, I am struggling a bit ( actually a lot ) with two RT features ;
I have searched around and bought the book , but still I am in the weeds.
Any direction will be appreciated.
Issue #1
trying to create CF's with a date popup calendar.
Any docs/examples/hints ????
Issue #2
I think I need a scrip that would determine the group members of a
requestor and make them cc on a ticket so all group members would then be able
to see the ticket..
Also one other point... I can't seem to use the "unlimited" in a search
report, 100 works ( bug or me ? )
I am using 3.6.3..
As a novice , I truly thank you all for the many posts to the lists that got me
this far....RT is very very cool
RS.
Roy A. Sowa
UNIX OS Support
(613) 993-0291
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