Craig,

My situation is the same as yours. We've been storing our session data on file for a couple years now, since 3.4.4. IS there anyone out there using ORACLE that has this problem?


Kenn
LBNL

On 12/5/2007 6:20 AM, Patterson, Craig wrote:
I can't speak for Kenn, he never mentions that he stores his session
data on his servers hard drive.
As for me, there's no specific reason we store it on the drive rather
than in the database.  When my predecessor installed 3.4.2 a couple of
years ago, he set it up that way.  When I upgraded a few months ago to
3.6.4, I left it as it was.

That said, to me, it seems overkill to save session data in the db.  In
my two years as RT admin, I've never had to go back and look up old
session data.

Perhaps someone else can answer whether or not there is an advantage to
one way or another.
Craig

-----Original Message-----
From: Kenneth Marshall [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 05, 2007 8:50 AM
To: Patterson, Craig
Cc: Kenneth Crocker; rt Users
Subject: Re: [rt-users] Recurring signin with 3.6.4

Craig and Kenn,

I am curious. What are your reasons for storing the session information
in a file and not in the database?

Cheers,
Ken Marshall

On Wed, Dec 05, 2007 at 07:44:33AM -0500, Patterson, Craig wrote:
Ken,

We are on 3.6.4 are occasionally have the same problem.  We write our
session data to disk rather than the hard drive.  It seems that when
the
repeated sign on problem occurs, the session data didn't get properly
written.  It's a bit annoying, but usually after your second sign on
it
goes away. Sometimes it takes several tries.
At this point, I'm not quite sure if there is a solution or what could
be causing it.  Write contention in the sessions folder perhaps?

I know this doesn't solve your problem, but maybe it's a little
reassuring that you're not the only one.

Craig Patterson
NGIT/City of Grand Rapids

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kenneth
Crocker
Sent: Tuesday, December 04, 2007 7:02 PM
To: rt Users
Subject: [rt-users] Recurring signin with 3.6.4

To all,


I read about this bug in 3.6.0 and I waited until 3.6.4 before downloading the newest version (3.6.4). Either I missed a module or a patch or something because RT keeps making sign-in a second time the moment I select something from the menu after my initial sign-in. I
went
looking for this error and I'm afraid that the patch is so far removed

from today that I just can't seem to find it. Has anyone else had difficulty with a recurring sign-in on RT 3.6.4? Anyone have an idea
as
to what I may have NOT downloaded? OR a task I missed? Thanks.

Kenn
LBNL

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