On Dec 7, 2007 3:54 PM, Roy El-Hames <[EMAIL PROTECTED]> wrote:

> In theory yes , you should get an email , providing you have scrip to
> notify AdminCC on comment.
>

Okay i am back after proper testing RT do not sent emails to requestor and
AdminCC if mail size is > 9mb however rt do record it and one can view it
from web interface.

I tested with 3, 5 mb it  works fine but when i tried to attached 9.1mb of
file it fails to deliever an email to requestor and AdminCC

in maillogs i am getting this


E46A3406B  12966112 Fri Dec  7 13:49:06  [EMAIL PROTECTED]
(temporary failure. Command output: An Error Occurred =================  500
Server closed connection without sending any data back)
                                         [EMAIL PROTECTED]


I even increased the value in Site config
old
#Set($MaxAttachmentSize , 10000000);

new
Set($MaxAttachmentSize , 13000000);

Any idea how to make rt to deliever emails have attachments
size upto 10mb?

Askar.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch 
today. 
    Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.


Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to