Hello Keith! I think the problem is maybe the fact that the mail protocol has two sender. The first is the envelope sender, "the real one", the second is the body "From:" where you can write whatever you think is a good idea. The first on is something like "[EMAIL PROTECTED]", the second one is what you set as configuration in RT.
What I suspect is that your postfix config is not set up in the right way. Try to send as root s simple mail 'mail -s "testme" [EMAIL PROTECTED]' Look if this mail is send, if not you have to look for the postfix config. I expect that you try to send the mail directly to the customer, but most mta wont accept mails from unknown servers directly. So you should send them to a relayhost, maybe your company mta, or your isp mta hope this helps! sven On Di, 2007-12-11 at 13:42 -0500, Keith wrote: > I'm trying to set RT up on a test server so I can evaluate it for my > job. I've got it all installed and working except for sending outgoing > mail. I've got Postfix installed as my MTA and it works fine itself as > far as I can tell. But when I send messages to the domain of what will > most likely be the customers receiving mail I get back: > > 450 4.1.8 <[EMAIL PROTECTED]>: Sender address rejected: Domain not found > (in reply to RCPT TO command)) > > [EMAIL PROTECTED] is the user that RT is running as (changed to that > because I don't want to send my server info out to the whole list). > I've got $CorrespondAddress and $CommentAddress both defined, and > email addresses defined for each queue as well, including the General > queue that all incoming mail goes to. When I look at the Outgoing mail > in RT from the Ticket information, it has the correct From: and Reply > To: email addresses in the header information. But the Postfix > mail.log is saying that the From: address is my [EMAIL PROTECTED] > address. > I've done a test with Postfix logging in locally with telnet, setting > the From: and To: addresses to exactly what they should be coming from > RT and the mail goes through fine. So the fact that my test server > isn't the actual domain that the email is coming from isn't the > problem. This won't be the case on the live server either. Postfix > will be on the machine solely as a means for local programs to send > mail. > > It's something in the way RT is sending the mail as far as I can tell > that's causing the problem. Anyone able to assist with this? > > Keith > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
