To All,

I would like to hear from ANYONE who has RT 3.6.4 on ORACLE 9+ and have managed to get session control to work properly with FireFox or IE using either the DB sessions table OR SPECIFICALLY straight to data file. We are going straight to data file, have made sure our URL's are correct, use LDAP and still no joy. I can't believe that this problem could be ongoing in a production ORACLE environment. This problem is keeping me from putting 3.6.4 into production. Please Help!


Kenn
LBNL

On 12/12/2007 6:37 PM, John D Groenveld wrote:
In message <[EMAIL PROTECTED]>, John D Groenveld writes:
My WAG is that Firefox and IE are doing parallel requests
and triggering an Apache::Session::Lock::File deadlock which is
somehow forcing the session to be invalidated.

Most RT users probably use MySQL and Postgres and RT defaults
to using those databases for session management so won't stumble
across this bug.

I copied my data from Oracle to Postgres.

Then I disabled Apache::Session::Postgres in /opt/rt3/share/html/Elements/SetupSessionCookie

As expected, I got the deadlock error and was forced to reauthenticate.

Need to do more debugging to see whether there are indeed
parallel requests.

John
[EMAIL PROTECTED]

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