In my fc6 install of 3.6.5 the log directory is /var/log/rt3/ The httpd process runs as apache user and the permissions of the log directory are [EMAIL PROTECTED] ~]# ll -d /var/log/rt3/ drwxrwxr-x 2 root apache 4096 Oct 5 12:49 /var/log/rt3/
Check with yours and report eventually HIH, Gianluca > -----Messaggio originale----- > Da: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Per conto > di Mike Gracy > Inviato: venerdì 14 dicembre 2007 0.02 > A: [email protected] > Oggetto: [rt-users] Having problems with a default install of 3.6.5 > > I configured and installed it, I can login with the default > root account. > I click on Configuration and get sent back to the Home - RT > at a glance page. > I'm unable to get to the config page. I've been scouring the > httpd error and system messages log and not finding anything > that helps. > I tried turning on the log file in SiteConfig, but that > errored out, stating that it couldn't open/create rt.log. I > should think the default permissions to /opt/rt3/var/log > would have allowed for this > automatically. I'm at a bit of a loss here. > I'm needing to solve this because I need to migrate a 3.0.12 > database from another machine to this one. I've already done > the db import and upgrades without error, but it does me no > good if I can't get in the Configuration page. > Help? > > -- > Mike Gracy > www.MyPoints.com > Unix/Network Sysadmin > > 525 Market St. > 34th Floor > San Francisco, Ca 94105 > > Desk-415.829.6174 > Fax-415-829-6174 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December > 31, we'll take up to 20 percent off the price. This sale > won't last long, so get in touch today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com Commercial > support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
