Cesar Amaya wrote:
My question is this:
Do I have to add an MX record in the DNS pointing to my RT Server
in order to receive the inbound mail for defaults accounts /rt/, and
/rt-comment?
Not necessarily. It depends on your network setup.
An MX record *would* be necessary if you want your incoming email to be
routed through another server (or firewall) before going to your RT
system. For example, in my setup, I have a centralized email gateway, so
I have MX records for my RT server that point to that central server,
and then the central server is configured to send RT-email to the RT server.
Jason
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