Hi Deepika This link should help u
http://wiki.bestpractical.com/view/OnCreateFromEmail Best regards Marouane HIMDI De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Deepika Bhatia Envoyé : jeudi 3 janvier 2008 23:49 À : [email protected] Objet : [rt-users] How to differentiate between tickets created via email vs ticket created using RT? How to differentiate between tickets created via email vs ticket created using RT? Deepika.
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
