Steve Cochran wrote:
I'm wondering what the correct place to create a new section that can
be included in the At a Glance view. I'm looking to create a small
summary of requests a user has made (mini-self service list) that can
be added globally for all users.
This page has some clues:
http://wiki.bestpractical.com/view/HomePageSavedSearches
In particular, check the "RT 3.6.0" heading.
Basically, you'll want to create a file named
html/Elements/MyNewComponent (or similar).
Then modify the $HomepageComponents option in your RT config file to
include MyNewComponent.
Then restart your web server.
Hope that helps,
Jason
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