HEllo We would like not to have "status entry list" when select "create a new ticket"
But we would like to have the value "new" as default when we push "create" button. how could we do that ? with a callback ? thanks for your response MArie-Noelle _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
